As we enter the brave new world of generative AI, company executives are increasingly turning to AI to ensure business success. According to Deloitte’s State of AI in the Enterprise 2022 report, the top 6 business outcomes achieved from AI deployments are:
1. Lower costs
2. Improve collaboration across business functions/organizations
3. Discover valuable insights
4. Customize or improve products/programs, services, or offers
5. Enter new markets/expand services to new constituents
6. Make organizational processes more efficient
Undoubtedly, 2022/23 is the year where AI has gone mainstream, and moved from research labs into real-world deployments.
We continue to drive the use of automation and artificial intelligence to drive productivity gains to help offset inflationary pressures.
But do take note of the challenges too. The top 3 challenges cited by business leaders in starting AI projects were proving business value, lack of executive commitments, and choosing the right AI technologies.
