How SMEs in Singapore are planning to adopt generative AI (Gen AI) technologies within their organizations

According to a survey conducted by Straits Interactive, 68% of the SMEs in Singapore are planning to or have already adopted generative AI (Gen AI) technologies within their organizations. 


The top use cases include:


1. Data analysis and insights

2. Customer support and chatbots

3. Business productivity

4. Content generation and marketing


Below are some of the common benefits reported by the SMEs:


1. Increased operational efficiency and cost savings

2. Enhanced creativity and innovation

3. Enabled faster response times to customer enquiries


Need help making sense of Gen AI and how it can be applied to your business? Get in touch with us for a free consultation.



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